KMWorld listed trend-setting products of 2019 and included KMS Lighthouse in this list. KMWorld is the leading publisher, conference organizer, and information provider serving the knowledge management, content management, and document management markets.
The KMWorld says «KMS lighthouse: Lighthouse Desktop—State-of-the-art SaaS knowledgebase solution designed for contact centers, head offices, and branches and aimed at improving customer engagement center performance as well as the customers’ service experience, while reducing centers’ routine operational expenses».
KMS Lighthouse is represented in Russia by DIS Group.
«KMS Lighthouse is gaining popularity among clients and experts around the world. And KMS Lighthouse deserves this popularity,» Pavel Likhnitskiy, CEO of DIS Group, says.
Russian clients and experts KMS Lighthouse commended KMS Lighthouse. KMS Lighthouse received the GlobalCIO Project of the Year award for implementation in VTB Bank and the Crystal Headset award for implementation in Sviaz-bank.
Read the whole article on the KMworld website